How the architecture of diplomacy works at national, regional and global levels.
Shaping the perceptions and calculations of other states through measures short of war.
Empathy, language ability, analytical skills, judgment, advocacy, negotiation and cross-cultural communication.
How policies are developed, debated and determined in a complex national security bureaucracies.
A diplomatic mission is an organization like no other — its members live and work away from home in ways outsiders rarely understand.
The main instrument in the diplomatic toolbox — reporting, relationship management, policy implementation and advocacy.
Analyzing trends, expanding business and investment opportunities for home-country companies abroad.
How to convey information efficiently to headquarters and other governments via official diplomatic channels.
Engaging foreign publics, shaping narratives and building long-term relationships beyond official channels.
Consular work touches people’s lives every day, often in moments of great need, trauma or desperation.
The rules, customs and legal frameworks that govern diplomatic conduct and protect diplomatic missions worldwide.
Navigating the United Nations and other international organizations where global and regional rules are made.
The growing role of health, science and technology in shaping international relations and foreign policy.
Writing the rules of an invisible domain — promoting stability and governing the Internet internationally.
The principles, strategies and techniques behind successful bilateral and multilateral negotiations.
Glossary of key terms and frequently used acronyms